Author Archive
DIRECT SALES/PARTY PLAN COMPANY
CONSULTANCY, DEVELOPMENT, SUPPORT & MAINTENANCE
Nutrimetics is a major cosmetics sales division of Tupperware, the international direct sales company.
The company runs custom software specifically written for the direct sales industry.
XLR consultants have extensive experience of this type of business, provided database access modules and supply, support and maintain the company's client-side software access systems.
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FULFILMENT/CALL CENTRE GROUP
CONSULTANCY SUPPORT & DEVELOPMENT
When MM Group, (Now Teleperformance) acquired a fulfilment company competitor, they inherited a majorly bespoke system. As the skill base they had did not match that needed for the acquired company, XLR were retained to support and develop the application.
A number of additions have been made to the system, which now enables a wide array of stock and client management capabilities.
The application is now capable of being run at all branches over a WAN (Wide Area Network), supporting input from over 7,000 call centre staff, operating a multi-warehouse, multi-national logistics system.
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INTERNATIONAL CHAIN MANUFACTURER
LOTUS NOTES SOFTWARE DEVELOPMENT
Renold's Chain is a world leader in the manufacturer of specialised chain of all sizes, for all uses. The client has a very strong engineering culture, but they realised that too much expensive engineers time was being taken up developing their own Lotus Notes applications internally. The engineers were drifting away from their core “fee earning” engineering roles, into non-fee earning software development roles.
XLR provided and project managed development resource offshore, enabling a far greater return for the investment and enabling engineers to return to their core function.
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MANCHESTER AIRPORT
LOTUS NOTES SOFTWARE DEVELOPMENT
The XLR team undertook a Lotus Notes project for this major airport, via its system supplier. By developing the system offshore, the supplier and client benefited from vastly reduced development costs, with greatly improved time-scales.
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ARDENT CONSULTANCY
CONSULTANCY RESOURCE
Ardent have utilised XLR resource for a number of their client's systems, where additional consultancy was required.
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INFORMIX CONSULTANCY
CONSULTANCY RESOURCE
Informix have utilised XLR resource for a number of their client's systems, where additional consultancy was required.
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IBM CONSULTANCY
CONSULTANCY RESOURCE
The XLR team have provided consultancy to IBM’s U2 division who have utilised XLR resource for a number of their client's systems, where additional consultancy was required and not available in-house.
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CHEMICAL TRANSPORT COMPANY
DISASTER RECOVERY, CONSULTANCY, SUPPORT & DEVELOPMENT
This very specialised chemical transport business had a deeply bespoke accounts and order system, formerly written by a long dissolved software company.
When the client's new IT Manager took up his post, he was immediately confronted with a major systems failure, due to poor prior database & server management.
It was critical the company maintained operations, which involved the shipping of hazardous chemicals both nationally and internationally.
XLR undertook emergency "surgery" to the system, providing 24 hours onsite assistance, urgent development work and maintaining the damaged system, fixing errors "on-the-fly" to keep operations running.
XLR staff stayed on the job until the system was recovered and the damaged database repaired sufficiently to enable the system to be slowly upgraded to a more stable environment. This enabled the client and their customers to continue operating.
Full article
MAIL ORDER COMPANY
CONSULTANCY, SUPPORT & DEVELOPMENT
The client is a specialised mini-department store, set in the beautiful Scottish countryside. Despite their remote location, they have built a thriving retail business, which developed a strong mail order division. Faced with the loss of the developer of the mail order system, the client was concerned about their ability to maintain the mail order system, which still required considerable onward development.
XLR took over the system maintenance, providing support via dial-in connection. Once the existing system was stabilised, XLR undertook the required development to enable much faster stock management information.
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SPECIALIST RETAILER COMPANY
WEB DEVELOPMENT, EMAIL SERVER SET-UP, SUPPORT & DEVELOPMENT
This £50m turnover retail group wanted a web presence and e-commerce platform. Due to the changing nature of its products and the complexity of product types, (colours, sizes etc), they found it would not easily fit in an "off-the-shelf" e-commerce package. After looking at systems costing high six figure sums, they came to XLR.
A bespoke e-commerce system was developed for the on-line shop, with a back-end link enabling easy input and extraction of data from other corporate systems.
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