XLR Group » CHEMICAL TRANSPORT COMPANY

CHEMICAL TRANSPORT COMPANY

DISASTER RECOVERY, CONSULTANCY, SUPPORT & DEVELOPMENT

This very specialised chemical transport business had a deeply bespoke accounts and order system, formerly written by a long dissolved software company.

When the client’s new IT Manager took up his post, he was immediately confronted with a major systems failure, due to poor prior database & server management.

It was critical the company maintained operations, which involved the shipping of hazardous chemicals both nationally and internationally.

XLR undertook emergency “surgery” to the system, providing 24 hours onsite assistance, urgent development work and maintaining the damaged system, fixing errors “on-the-fly” to keep operations running.

XLR staff stayed on the job until the system was recovered and the damaged database repaired sufficiently to enable the system to be slowly upgraded to a more stable environment. This enabled the client and their customers to continue operating.

10 Steps to Success

1. Find businesses using the XLRNT data hub. Search by business type, size, turnover, etc

2. Send out a promotion to all these new contacts, tracking opens and click throughs

3. XLRNT immediately alerts you when people visit your landing page so you can call them back immediately

4. Organise, categorise and assign new leads to the relevant sales people

5. Qualify and quantify the business opportunity

6. Schedule meetings and follow up tasks

7. Convert the lead to a sale!

8. XLRNT can automatically create a sales follow up call to ensure customer satisfaction

9. Analyse the success of your promotions and even compare promotions side by side

10. If desired, you can be automatically reminded to call a customer back months after the sale, asking if they would like to re-order.

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