This client uses the XLRNT and infrastructure to enable remote home workers to network into a single environment to create a 24/7 telephone answering service for many companies. The philosophy is that callers always prefer to speak to a human operator.

The operators are able to field calls from 100’s of companies and put tasks into the back end task management system as well as sending out emails and text messages to the relevant staff of those companies. By utilising a cloud based VOIP delivery system, agents can be located anywhere in the world, offering cost effective 24/7 coverage across all time zones.