XLR Group » TELEPHONE ANSWERING SERVICE

TELEPHONE ANSWERING SERVICE

ON-DEMAND TELEPHONY

This client uses the XLRNT and xlrgroup.net infrastructure to enable remote home workers to network into a single environment to create a 24/7 telephone answering service for many companies. The philosophy is that callers always prefer to speak to a human operator.

The operators are able to field calls from 100’s of companies and put tasks into the back end task management system as well as sending out emails and text messages to the relevant staff of those companies. By utilising a cloud based VOIP delivery system, agents can be located anywhere in the world, offering cost effective 24/7 coverage across all time zones.

10 Steps to Success

1. Find businesses using the XLRNT data hub. Search by business type, size, turnover, etc

2. Send out a promotion to all these new contacts, tracking opens and click throughs

3. XLRNT immediately alerts you when people visit your landing page so you can call them back immediately

4. Organise, categorise and assign new leads to the relevant sales people

5. Qualify and quantify the business opportunity

6. Schedule meetings and follow up tasks

7. Convert the lead to a sale!

8. XLRNT can automatically create a sales follow up call to ensure customer satisfaction

9. Analyse the success of your promotions and even compare promotions side by side

10. If desired, you can be automatically reminded to call a customer back months after the sale, asking if they would like to re-order.

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