XLR Group » SPECIALIST DEPARTMENT STORE

SPECIALIST DEPARTMENT STORE

SUPPORT & MIGRATION

When the client took over another business, they inherited an unfamiliar database system for which they did not have any in-house expertise. IBM referred the client to XLR, who undertook a review of the system and its stability and developed modules to enable export to the client’s main database system, thus saving the firm from having to make a major investment in new systems.

10 Steps to Success

1. Find businesses using the XLRNT data hub. Search by business type, size, turnover, etc

2. Send out a promotion to all these new contacts, tracking opens and click throughs

3. XLRNT immediately alerts you when people visit your landing page so you can call them back immediately

4. Organise, categorise and assign new leads to the relevant sales people

5. Qualify and quantify the business opportunity

6. Schedule meetings and follow up tasks

7. Convert the lead to a sale!

8. XLRNT can automatically create a sales follow up call to ensure customer satisfaction

9. Analyse the success of your promotions and even compare promotions side by side

10. If desired, you can be automatically reminded to call a customer back months after the sale, asking if they would like to re-order.

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