XLR Group » DIRECT SALES/MAIL ORDER BOOKS

DIRECT SALES/MAIL ORDER BOOKS

SUPPORT & MAINTENANCE

The company operated a complex direct marketing/commissions application, provided by an American software company, with no local representation. This system was critical to their operation. As such, they were at risk of potential system failure.

XLR’s staff have a great deal of experience in this niche market and so were able to maintain the system, ensuring 24/7 operation and the peace of mind that help was local, not 8000 miles away.

When further development was needed for the system, XLR were able to provide the rare technical skills to undertake this project.

10 Steps to Success

1. Find businesses using the XLRNT data hub. Search by business type, size, turnover, etc

2. Send out a promotion to all these new contacts, tracking opens and click throughs

3. XLRNT immediately alerts you when people visit your landing page so you can call them back immediately

4. Organise, categorise and assign new leads to the relevant sales people

5. Qualify and quantify the business opportunity

6. Schedule meetings and follow up tasks

7. Convert the lead to a sale!

8. XLRNT can automatically create a sales follow up call to ensure customer satisfaction

9. Analyse the success of your promotions and even compare promotions side by side

10. If desired, you can be automatically reminded to call a customer back months after the sale, asking if they would like to re-order.

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